All of us have consumed food and beverages from contract-managed food providers
ID: 434302 • Letter: A
Question
All of us have consumed food and beverages from contract-managed food providers (e.g., school cafeteria, theaters, sporting events, airline, etc.). Describe a time when you consumed food from a contract-managed food provider and determine what steps could have been taken to make the experience more enjoyable. Provide specific examples to support your response.
A food service manager has to perform various duties as part of his or her job responsibilities. Rank four to six of the major job responsibilities in order of importance. Provide a rationale for your ranking.
Explanation / Answer
Answer:
We consumed food from a contract-managed food provider at the airline. The airline staff offered the food to us during our air travel from India to US. The food was good and it contains the basic taste, but the packaging was not appropriate and the condition of managed food in the packing impacted the taste of the food and we were not comfortable to eat that food with the given interest.
Then we determined that following steps could have been taken to make the experience more enjoyable as below
The packing of food needs to be improved so that it does not impact the food condition.
The current food packaging is not appropriate as it makes the food dull in taste and due to vapour and moisture in the packaging.
The content of the food is also not OK, as it does not have balance of spicy and sweet food components.
Food can be made hot before serving to the people so that the food gets better taste and easy for people to eat.
Example: - Vegetarian food is packed in such a condition, that the moisture and humidity impacts the food and its taste and it looks difficult to enjoy such food by the people in the airline.
A food service manager has to perform various duties as part of his or her job responsibilities. Rank four to six of the major job responsibilities in order of importance are as below
Menu selection of food as per customer choice and preferences.
Price setting for the food items to suit the local regional pricing.
Scheduling the food ordering to the vendor as per menu.
Supply chain organization for the food items.
Food receiving, storage and ready for distribution to customers.
Sale of food items to customers.
The rationale for this ranking is that menu selection is the top most role in the food business. Then pricing so that the business owners knows the price for sale and purchase cost. Then vendor selection and ordering process, so that required material can be purchased. Then supply chain, receiving, storage and finally selling the food items to customers.