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Problem 1: Little’s Law (7 points) A cell phone repair company works seven days

ID: 445342 • Letter: P

Question

Problem 1: Little’s Law (7 points)

A cell phone repair company works seven days per week and last week had the following new orders and end of day inventory levels. This company should be assumed to be operating at steady state so Little’s Law can be applied.

Orders

Ending On Hand (EOH) Orders

Sunday

422

116

Monday

521

98

Tuesday

604

107

Wednesday

552

82

Thursday

498

88

Friday

479

102

Saturday

417

93

What is the average arrival of orders per day? (2 points)

What is the average ending on hand (inventory level) per day? (2 points)

Using Little’s Law, how many hours on average did a cell phone order spend at the repair company Sunday through Saturday last week? (3 points)

Orders

Ending On Hand (EOH) Orders

Sunday

422

116

Monday

521

98

Tuesday

604

107

Wednesday

552

82

Thursday

498

88

Friday

479

102

Saturday

417

93

Explanation / Answer

Problem 1: Little’s Law (7 points) A cell phone repair company works seven days