Quality planning and administration, quality training, and quality control proce
ID: 451148 • Letter: Q
Question
Quality planning and administration, quality training, and quality control procedures are examples of internal failure costs external failure costs appraisal costs prevention costs replacement costs The purpose of the Malcolm Baldrige National Quality Award is to stimulate efforts to improve quality recognize achievement of U.S. companies publicize successful quality programs all of the above distribution the grant money available for improved quality The quality control improvement tool which distinguishes between the "important few" and the "trivial many" is brainstorming check sheets Pareto analysis cause-and-effect diagrams fail-safe methods A quality improvement technique that involves the sharing of thoughts and ideas in a way that encourages unrestrained collective thinking is: Pareto analysis benchmarking brainstorming a control chart a check sheet The process of identifying other organizations that are best at some facet of your operations, and then modeling your organization after them is known as: Continuous improvement employee empowerment benchmarkering copycatting industrial espionageExplanation / Answer
12. Preventive cost
13. All of the Above
14.Pareto Analysis
15. Brainstorming
16. Benchmarking