Consider this scenario. You are the V.P. of Human Resources for a well-recognize
ID: 459333 • Letter: C
Question
Consider this scenario. You are the V.P. of Human Resources for a well-recognized grocery retailer such as Kroger or Publix. You are to identify 5 key performance criteria for the job of store Department Manager, such as meat department or produce department.
Answer the following questions:
1. What are the 5 most important performance indicators to attract, motivate, reward, and retain competent employees? Define these.
2. Why are these criteria important to the job and the business?
3. When is it appropriate to use incentives for this group of Department Managers?
Explanation / Answer
The 5 most important performance indicators to attract, motivate, reward and retain competent employees by applying the folk PRIDE Process:
1. Provide a positive working environment
Managers always try to provide positive working environment because their actions and decisions affect employers turnover. Manager needs the skill, tools and knowledge to help them to understand their employees retention needs and should be able to implement retention plan to increase employee involvement in the organisation.
2. Recognise and reward-
Managers should always appreciate their employees and proud of their works. They should reward employees with a bonus program.
3. Involve and engage -
Manager always try to involve and engage their employees in order to exchange the ideas within the department. Employees can contribute their ideas and suggestions in order to get involve and become productive.
4. Develop skill
Manager should always take steps to enhance the skills of their employees by providing them proper training and career coaching program for all employees.
5. Evaluate and measures
Continuous improvement and evaluation is very necessary to measure progress and to know what satisfy and disatisfy your workforce. Managers should conduct survey to know the employees satisfaction, by holding manager responsible for retention in their departments.
2. These criteria is very important to the job and business because it helps to both the organisation and employees as well. It helps the organisation to know their areas which need to befocused. Organisation can know about their employee turnover and how they can retain their employees and what kind of benefits they can provide to their employees and reward them. This criteria will help employees by enhancing their skills, ability and time management.
3. It is appropriate to use incentives in order to do the following things-
- to increase productivity.
- to retain employees in the organisation.
- to attract and recruit good employees.
- to thank employees for meeting the requirements.
- to reward the employees.
- to encourage the teamwork.