Choose five of the following conflict management scenarios to address Conflict M
ID: 468241 • Letter: C
Question
Choose five of the following conflict management scenarios to address
Conflict Management Scenarios
1. Roommates disagreeing over whose television program should be watched Role
A: Competing Role
B: Accommodating
2. A student and a teacher disagreeing about the student’s grade on a paper Role
A: Competing Role
B: Collaborating
3. A parent and daughter or son disagreeing about whether the parent will come to visit the daughter or son this weekend Role
A: Accommodating Role
B: Avoiding
4. A cashier and a customer disagreeing about whether the customer gave the cashier a twenty-dollar bill or a ten-dollar bill Role
A: Competing Role
B: Compromising
5. Two motorists, who have just had a minor collision, disagreeing about who is at fault for the accident Role
A: Compromising Role
B: Compromising
6. A parent and his or her adult child disagreeing about whether the parent will come to live with the adult child Role
A: Competing Role
B: Competing
7. Two fans at a ball game disagreeing about who should get the last beverage a vendor has to sell Role
A: Cooperative, separating the people from the problem Role
B: Controlling, using blaming
8. A taxicab driver and a customer disagreeing over the amount of the cab fare Role
A: Accommodating Role
B: Compromising
9. An intimate couple, disagreeing about which one of two parties to attend Role
A: Collaborating Role
B: Competing
10. Two friends disagreeing over both wanting to date the same person Role
A: Avoiding Role
B: Competing
Explanation / Answer
1) Accomodating. They are not willing to accomodate other over the television.
2) Collaborating . They are having different thoughts about the grade
3) Avoiding. One of them is trying to avoid other
4) Compromising . They think both of them are right
5) Compromising
6) Competing
7) Controling
8) Compromising
9) Collaborating
10) Competing