Caroline was happy to achieve her Associate Degree in Dental Hygiene with an emp
ID: 529453 • Letter: C
Question
Caroline was happy to achieve her Associate Degree in Dental Hygiene with an emphasis in children’s prophylaxis. At the very least, she had a job that made her family happy and got them off her back about a career. Her mom and dad constantly pointed out that even during hard times children would still need to have their teeth cleaned and parents would work to ensure the health of their children so her job was recession proof. Additionally, her family felt that a job in the medical profession gave her more status and others would see her as someone important. After working with the placement service of the university, Caroline found a job at a large family dental practice in the valley. She wanted to appear as professional as possible so she joined all of the local, state, and national dental hygienist organizations she could find, even though she had no real intention of participating or assuming a leadership role in any of the organizations. After a two-week orientation period at the dental practice, Caroline was assigned to her own room and began to receive new clients. Her work focused on children and she worked hard to build their confidence in her and overcome their fear of going to the dentist. Caroline thought it was strange that she and the other hygienists did most of the work on the patients, with the dentists doing a cursory once over at the end of the cleaning session, yet the dentists were paid much more of the per-patient fees. One weekend working out at the local gym she had joined for exercise and networking opportunities, Caroline ran into Julia, one of her former classmates. After exchanging some idle chit chat, Julia asked her how she liked her new job. Caroline explained to her that the job was boring and terribly repetitious. She explained that she received little satisfaction from the job other than seeing the smiles of the children she worked on and she realized now that it was a job, just like any other. One evening Caroline was waiting in line to place her order at a local carry-out diner. In front of her was Chrystal, the accounts manager for the dental practice. Chrystal invited Caroline to sit with her in the dining room after they paid the cashier. As they ate their dinner, Chrystal remarked to Caroline that she had some feedback she would like to share with her. Caroline remarked that she hoped it was not a problem with the insurance billing she had completed for a family earlier in the week. Chrystal assured her it had nothing to do with the insurance. She went on to tell Caroline that she had overheard several of the dentists in the practice referring to her as automatic and emotionless when dealing with the children who were her patients. They were concerned that Caroline had no passion for her job and could make a critical mistake because of her blasé attitude. Caroline became defensive and angry, telling Chrystal she loved the children and would never do anything to hurt them. She went on to tell her that if she were paid a little more she might be more inclined to be more passionate about the job. But, as it was, well…
1. What can Caroline do to become more motivated about her work and overcome the reputation of being passionless about her job?
2. What motivational opportunities could Caroline expect from her bosses at the dentist office?
3. Explain Caroline’s behavior using the equity theory.
4. How would Herzberg explain Caroline’s lack of passion for her job?
Explanation / Answer
1. What can Caroline do to become more motivated about her work and overcome the reputation of being passionless about her job?
A: Caroline does not have the drive to exceed expectations at her present place of employment since she didn't settle on this vocation decision readily. Her folks pushed her to head off to college and get a degree and discover a profession in a steady employment, which drove her to act as a dental partner for kids. She had no compelling reason to take after the way her folks proposed and in this manner, she had no inspiration to fulfill her patients and associates with a remarkable execution. Precious stone, a collaborator at the dental specialist office, revealed to Caroline everybody at the workplace is alluding her to programmed and emotionless associate when managing the kids who are patients. Caroline requirements to end up noticeably more persuaded at work to defeat her emotionless notoriety and to conceivably keep her occupation. She can reexamine her passionate knowledge in the working environment to enhance her aptitudes. She ought to begin by concentrating on her self-administration and attempt to control her feelings and motivations. A straightforward grin goes far and she can begin heading down the correct way by demonstrating more positive feelings in the work environment. This could help her build up the correct state of mind at work. She ought to likewise begin defining realistic objectives to reach while working at her occupation. The objectives will give her a motivating force to propel herself harder to contact her objectives. Every last bit of her patients and associates will start to notice her new approach at work in the event that she persuades herself to defeat her indifferent notoriety. ======================================================================================================================
Q: What motivational opportunities could Caroline expect from her bosses at the dentist office?
Answer
: Managers need their representatives to advance their best exertion while working under them. Their execution reflects back to the supervisor in this way, obviously they need everything to run easily and as flawlessly as can be while doing their occupation. Now and again administrators may think that its hard to rouse their representatives to perform at the most noteworthy norms of the association. Cash is by all accounts a vast consider Caroline's execution at work. On the off chance that her managers chosen to give her a raise on the off chance that she performed to the models of the dental specialist office, Caroline would be inspired to improve at her occupation for the potential raise. There are numerous different ways directors can spur their representatives in the work environment as well. They could essentially perceive their representative for a vocation well-done, set testing objectives, remunerate a worker with lunch, or even let them leave right on time from work. A standout amongst the most troublesome parts for a supervisor is figuring out how to inspire their workers in light of the fact that everybody is distinctive and everybody can be roused by various things. It is the director's business to have the capacity to break down a man and make sense of what way is the most ideal approach to spur them to finish their assignments to the most noteworthy principles of the association.
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3. Explain Caroline’s behavior using the equity theory.
equity theory depends on the possibility that people are propelled by reasonableness, and on the off chance that they distinguish disparities in the information or yield proportions of themselves and their gathering, they will try to modify their contribution to achieve their apparent value. For this situation Caroline begun to watch how she and other dental associates were doing greater part of the work while the dental practitioners just did a specific segment after a large portion of the work had been finished. This made her question the sum she was being paid in light of the fact that she felt despite the fact that that she was accomplishing more work and was being paid less
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4. How would Herzberg explain Caroline’s lack of passion for her job?
Herzberg’s motivation-hygiene theory says that the inverse of fulfillment is no fulfillment and the inverse of disappointment is no disappointment. Remembering this, Herzberg would presumably say that Caroline was being paid less and that could have been a reason of disappointment, yet it could likewise be the absence of fulfillment that could have made Caroline lose energy for her occupation. Components like accomplishment, acknowledgment, headway, and the work itself could hold her once more from having enthusiasm for her work