I understand the assignment but I\'m having trouble coming up with critria for t
ID: 666884 • Letter: I
Question
I understand the assignment but I'm having trouble coming up with critria for the weighted decisions matrix (also known as a weighted scoring model). I could use some help coming up with some. Below is the case study and the assignment task afterwards.
Project Integration Management: Case Study
Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of healthcare services across the globe. MYH has more than 20,000 full-time employees and more than 5,000 part-time employees. MYH recently updated its strategic plan; key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help employees, customers, and suppliers work together to improve the development and delivery of healthcare products and services. Below are some ideas the IT department has developed for supporting thesestrategic goals:
Recreation and Wellness Intranet Project: Provide an application on the current intranet to help employees improve their health. A recent study found that MYH, Inc. pays 20 percent more than the industry average for employee healthcare premiums, primarily due to the poor health of its employees. You believe that this application will help improve employee health within one year of its rollout so that you can negotiate lower health insurance premiums, providing net savings of at least $30/employee/year for full-time employees over the next four years. This application would include the following capabilities:
Allow employees to register for company-sponsored recreational programs, such as soccer, softball, bowling,jogging, and walking.
Allow employees to register for company-sponsored classes and programs to help them manage their weight,reduce stress, stop smoking, and manage other health-related issues.
Track data on employee involvement in these recreational and health-management programs.
Offer incentives for people to join the programs and do well in them (e.g., incentives for achieving weight goals,winning sports team competitions, etc.).
Health Coverage Costs Business Model: Develop an application to track employee healthcare expenses and company healthcare costs. Healthcare premiums continue to increase, and the company has changed insurance carriers several times in the past 10 years. This application should allow business modeling of various scenarios as well as tracking and analyzing current and past employee healthcare expenses and company healthcare costs. This application must be secure and run on the current intranet so several managers and analysts can access it and download selected data for further analysis. The new application must also import data from the current systems that track employee expenses submitted to the company and the company's costs to the insurance provider. You believe that having this data will hel pyou revise policies concerning employee contributions to healthcare premiums and help you negotiate for lower premiums with insurance companies. You estimate that this application would save your company about $20/employee/year for fulltime employees over the next four years and cost about $100,000 to develop.
Cross-Selling System: Develop an application to improve cross-selling to current customers. The current sales management system has separate sections for major product and service categories and different sales reps based onthose products and services. You see great opportunities to increase sales to current customers by providing discounts when they purchase multiple products and services. You estimate that this system would increase profits by $1 million each year for the next three years and cost about $800,000 each year for development and maintenance.
Web-Enhanced Communications System: Develop a Web-based application to improve development and delivery of products and services. There are currently several incompatible systems related to the development and delivery of products and services to customers. This application would allow customers and suppliers to provide suggestions, enter orders, view the status and history of orders, and use electronic commerce capabilities to purchase and sell their products. You estimate that this system would save your company about $2 million each year for three years after implementation. You estimate that the system will take one year and $3 million to develop and require 20 percent of development costs each year to maintain.
Assignment - Project Integration Management: 2 Tasks
Evaluate the four projects by preparing a weighted decision matrix using the template provided. Develop at least four criteria, assign weights to each criterion, assign scores, and then calculate the weighted scores. Write a one-page paper that describes this weighted scoring model and the results. Copy your spreadsheet and bar chart with the results to the memo.
Explanation / Answer
Task 1 Summary of Projects
Project Name
Supports Business Strategies
Potential Financial Benefits
Other Benefits
Initial Assessment Value
Project 1
Recreation and Wellness Intranet Project
Improves employee health and reduce internal costs
Health insurance premiums are reduced.
Health of employees is improved within 1 year
4
Project 2
Health Coverage Costs Business Model
Internal cost is reduced
Insurance premium with companies is lowered
All the history of employees health and the cost related to them will be maintained.
1
Project 3
Cross-Selling System
Cross selling is improved
Profits are increased
Sales will increase
2
Project 4
Web-Enhanced Communications System
Delivery and development of products and services is improved.
About $2 million of the company are saved every year
A better communication will be levied among the customers, employees and suppliers.
3
Task 2 Weighted Decision Model
Criteria
Weight
Project 1
Project 2
Project 3
Project 4
Strong business influence
10%
90
30
50
70
Level of technology resources required
10%
90
70
50
75
Provide positive NVP
20%
70
40
60
50
Has Low risk in meeting scope, cost and time goals
15%
70
50
40
60
Strong business strategies
25%
90
30
50
80
Strong customer support
15%
60
10
40
85
One year’s implementation
5%
90
50
60
60
Weighted Projects score
100%
78.5
37
49.5
69.25
Task 3 Business Case
Manage Your Health, Inc. (MYH) is a Fortune 500 company that provides a variety of health care services across the globe. MYH has more than 20,000 full-time employees and more than 5,000 part-time employees. MYH recently updated its strategic plan, and key goals include reducing internal costs, increasing cross-selling of products, and exploiting new Web-based technologies to help employees, customers, and suppliers work together to improve the development and delivery of its health care products and services. Below are some ideas the Information Technology department has developed for supporting these strategic goals.
Managers at Manage Your Health, Inc. (MYH) selected Tony Prince as the project manager for the Recreation and Wellness Intranet Project. The schedule goal is six months, and the budget is $200,000. Tony had previous project management and systems analysis experience within the company, and he was an avid sports enthusiast. Tony was starting to put the project team together. Tony knew he would have to develop a survey to solicit input from all employees about this new system and make sure it was very user-friendly.
Tony Prince is the project manager for the Recreation and Wellness Intranet Project, and team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Other people supporting the project from other departments are Yusaff from human resources, and Cassandra from finance. Assume these are the only people who can be assigned and charged to work on project activities. Recall that your schedule and cost goals are to complete the project in six months for under $200,000.
Tony Prince and his team working on the Recreation and Wellness Intranet Project have been asked to refine the existing cost estimate for the project so they can evaluate supplier bids and have a solid cost baseline for evaluating project performance. Recall that your schedule and cost goals are to complete the project in six months for under $200,000.
The Recreation and Wellness Intranet Project team is working hard to ensurethat the new system they develop meets expectations. The team has a detailed scope statement, but the project manager, Tony Prince, wants to make sure they’re not forgetting any requirements that might affect how different people view the quality of the project. He knows that the project’s sponsor and other senior managers are most concerned with getting people to use the system, improve their health, and reduce healthcare costs. System users will want the system to be very user-friendly, informative, fun to use, and fast.
Several people working on the Recreation and Wellness Intranet Project are confused about who needs to do what for the testing portion of the project. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Tony Prince is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what’s going on with the project.
Several issues have arisen on the Recreation and Wellness Intranet Project. The person from the HR department supporting the project left the company, and the team really needs more support from that group. One of the members of the user group supporting the project is extremely vocal and hard to work with, and other users can hardly get a word in at meetings. The project manager, Tony, is getting weekly status reports from all of his team members, but many of them do not address challenges people are obviously facing. The team is having difficulties deciding how to communicate various project reports and documents and where to store all of the information being generated. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst.
Tony and his team identified some risks the first month of the Recreation and Wellness Intranet Project. However, all they did was document them in a list. They never ranked them or developed any response strategies. Since several problems have been occurring on the project, such as key team members leaving the company, users being uncooperative, and team members not providing good status information, Tony has decided to be more proactive in managing risks. He also wants to address positive as well as negative risks.
Senior management at Manage Your Health, Inc. decided that it would be best to outsource the work involved in training employees on the soon to be rolled- out Recreation and Wellness system and providing incentives for employees to use the system and improve their health. MYH feels that the right outside company could get people excited about the system and provide a good incentive program. As part of the seller selection process, MYH will require interviews and samples of similar work to be physically presented to a review team. Recall that MYH has more than 20,000 full-time employees and more than 5,000 part-time employees Assume the work would involve holding several instructor- led training sessions, developing a training video that could be viewed from the company’s Intranet site, developing a training manual for the courses and for anyone to download from the Intranet site, developing an incentive program for using the system and improving health, creating surveys to assess the training and incentive programs, and developing monthly presentations and reports on the work completed. The initial contract would last one year, with annual renewal options.
Task 4 Business Charter
Project Title: Recreation and Wellness Intranet Project
Project Start Date: Projected Finish Date:
Budget Information: $200,000 has been allocated by the company for the project. The projects majority of cost will be its internal labour
Project Manager: Tony Prince, 0865394321, tonyprince@rediffmail.com
Project Objectives: This project is very crucial for the company. The main and troublesome objective of the project is to complete it in next six months, and the implementation of the project should start in the beginning of the next year. The system will track the employees involvements in the health management and recreational programs.
Main Project Success Criteria: All the written specifications should be met, completed and tested on time. The projects will be approved by the CEO and other key stakeholders.
Approach:
Task 5 Roles and Responsibilities
Name
Roll
Position
Contacts
Roger Mat-abele
Sponsor
CEO
rogermat@gmail.com
Tony Prince
Manager
Project Manager
tonyprince@rediffmail.com
Yusaff Yang
Manager
HR Manager
yyang@gmail.com
Lucas Olivier
Programmer
Team Member
luolivier@yahoo.co.in
Bonnie Janse v Rendberg
Programmer
Team Member
Bonniejr@gmail.com
Cassandra Koste
Finance
Team Member
Ckoste@gmail.com
Nancy Drau
Business Analyst
Team Member
Nancy@rediffmail.com
Patrick Kent
Network Specialist
Team Member
Patrickent@gmail.com
Project Name
Supports Business Strategies
Potential Financial Benefits
Other Benefits
Initial Assessment Value
Project 1
Recreation and Wellness Intranet Project
Improves employee health and reduce internal costs
Health insurance premiums are reduced.
Health of employees is improved within 1 year
4
Project 2
Health Coverage Costs Business Model
Internal cost is reduced
Insurance premium with companies is lowered
All the history of employees health and the cost related to them will be maintained.
1
Project 3
Cross-Selling System
Cross selling is improved
Profits are increased
Sales will increase
2
Project 4
Web-Enhanced Communications System
Delivery and development of products and services is improved.
About $2 million of the company are saved every year
A better communication will be levied among the customers, employees and suppliers.
3