Indicate whether each of the following management activities of a chain of retai
ID: 2490972 • Letter: I
Question
Indicate whether each of the following management activities of a chain of retail stores is part of planning (PL), performing (PE), evaluating (E), or communicating (C):
a. Leasing five delivery trucks for the current year
b. Comparing the actual number with the planned number of customers for the year
c. Developing a strategic plan for a new store
d. Preparing a report showing the past performance of a retail store
e. Developing standards, or expectations, for performance of sales staff for next year
f. Preparing the chain’s balance sheet and income statement and distributing them to the board of directors
g. Maintaining an inventory of a variety of merchandise
h. Formulating a corporate policy for the treatment and disposition of recyclables
i. Preparing a report on the types and amounts of recyclables removed from each store in the last three months
j. Recording the time taken to deliver online orders to customers
Explanation / Answer
a
Leasing five delivery trucks for the current year
Performing
b
Comparing the actual number with the planned number of customers for the year
Evaluating
c
Developing a strategic plan for a new store
Planning
d
Preparing a report showing the past performance of a retail store
Evaluating
e
Developing standards, or expectations, for performance of sales staff for next year
Planning
f
Preparing the chain’s balance sheet and income statement and distributing them to the board of directors
Communicating
g
Maintaining an inventory of a variety of merchandise
Performing
h
Formulating a corporate policy for the treatment and disposition of recyclables
Planning
i
Preparing a report on the types and amounts of recyclables removed from each store in the last three months
Evaluating
j
Recording the time taken to deliver online orders to customers
Evaluating
a
Leasing five delivery trucks for the current year
Performing
b
Comparing the actual number with the planned number of customers for the year
Evaluating
c
Developing a strategic plan for a new store
Planning
d
Preparing a report showing the past performance of a retail store
Evaluating
e
Developing standards, or expectations, for performance of sales staff for next year
Planning
f
Preparing the chain’s balance sheet and income statement and distributing them to the board of directors
Communicating
g
Maintaining an inventory of a variety of merchandise
Performing
h
Formulating a corporate policy for the treatment and disposition of recyclables
Planning
i
Preparing a report on the types and amounts of recyclables removed from each store in the last three months
Evaluating
j
Recording the time taken to deliver online orders to customers
Evaluating