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Quality Control problem ratio (per 500 bottles) Step 6: Controlling Read critica

ID: 342887 • Letter: Q

Question

Quality Control problem ratio (per 500 bottles)

Step 6:  Controlling

Read critically and analyze the following scenario:

The following chart displays the results of the first year’s production of the new pill, Boomer 1. The table was created from data supplied by the production department managers of the Biotech branches making the pill. The data was collected for the purpose of controlling production output. The data will be used by the Vice President (VP) of Production, Arthur Miller to identify areas of improvement, change, or to provide kudos for the success of the processes used by the Production Department in the production of Boomer 1.

The chart describes the standard goal (identified as standard) set by the department and the results of each branch. A comparison of the standard to the results allows the reader to form conclusions about the success or failure of the Production Department to meet the goals envisioned by the company. It also allows the reader to recognize patterns from the data so conclusions can be drawn as to the relationship between elements (e.g. cost expended vs time expended; those who spent more time had a higher cost).

Step 7:  Standard Specifications/Results

Compare the standard specifications data set with the results from each of the results for the five branches.

Task 1: Interpret the results for the new product production chart above;

Task 2: Discuss the problematic areas;

Task 3: Discuss the areas that showed positive results.

Step 8:  Corrective Action

Task: Do you suggest Arthur Miller take corrective action? If yes, why and what action should be taken? If not why not?

Step 9:  Morale

Read critically and analyze the following scenario:

The next meeting of the Strategic Planning Committee for Biotech is scheduled for next week. All of the VP’s will be there and a report must be given by all as to the viability of the Boomer 1 roll out and the success or failure of the long-term goals and objectives.

Miller reviewed his meeting notes with his branch managers when the production results came out. The most important conclusions mentioned below are presented to the team:

Most all the managers seem to feel that the project was well worth the effort.

The most significant problem was the lack of space on the production floor.

Los Lunas and Sao Paulo managers indicated that they had floor space issues and quality control was the most significant issue because of the level of heat in the plant.

The standard had been met by everyone.

Three of the plants reported morale problems with older workers wanting to be trained for the higher paying line jobs.

Step 10:  Potential Concerns

Prepare a report for Miller to present to the planning team:

Use the conclusions drawn by Miller from the Manager’s Meeting (noted above).

Task 1: Identify at least three conclusions that have potential concern for the long-term future of the project and or company. Explain why and how each of the factors identified would affect the future long-term strategic planning;

Task 2: Explain the relationship between the control process and long-term planning;

Task 3: Provide at least two recommendations for solutions to address the implications of the factors chosen. Explain why these recommendations are viable and would be an effective solution.

Specification Standard Wittlich Detroit Los Lunas Sao Paulo Melbourne Cost per 60 pill bottle 5.75 5.59 5.87 5.45 5.52 4.97 Time 7.36 7.32 7.46 7.31 7.32 6.89

Quality Control problem ratio (per 500 bottles)

1 1.5 2 3.5 4.75 1.75 Shipping problem/damage(per 10,000 bottles) 1.0 0.148 0.222 1.133 1.178 1.51 total number of bottles produced per year 400,000 600,00 500,000 650,000 401,000 750,000

Explanation / Answer

Step 6.