I use Office 365 for Mac , but beforehand I was using Office#2011. I lost my pro
ID: 3561392 • Letter: I
Question
I use Office 365 for Mac, but beforehand I was using Office#2011. I lost my product keey for 2011 and so I had to go buy Office 365. When I try to use Word, it says I installed Office on 2 computers annd it won't allow me to activate Word again. It was working fine before, but after I updated my Mac and I logged into it it it did that!
Not only that, when I tried to open Excel it said it couldn't open because "-1712". That's what it said. Nothing else.
I need Excel and for my college, I can't afford to miss points because of a small error.
Explanation / Answer
Seems to be an upcoming issue with office@365 subscriptions, and only suggestion that is helpful is to uninstall it from the system and then go online deactivate the macs, and then reinstal office@365.