Mention examples of the four basic categories of management skills. Planning - E
ID: 364989 • Letter: M
Question
Mention examples of the four basic categories of management skills.
Planning - Establishing objectives and goals for an organization and determining the best ways to accomplish them.
Organizing - The process of arranging resources to carry out the organization’s plans
Leading - The process of guiding and motivating people to work toward organizational goals
Controlling - The process of measuring progress against goals and objectives, and correcting deviations if results are not as expected. You Monitor Performance, Compare It with Goals, & Take Corrective Action
Explanation / Answer
Management Skills-
In the organization, the manager needs to have the management skills for achieving the organizational goal by effective utilization of the resources. The four basic managerial skills are planning, organizing, leading and controlling. These skills are used by the manager for effective working in the organization. These skills help the manager to manage the work in smart manner.
Q - Planning - Establishing objectives and goals for an organization and determining the best ways to accomplish them.
Answer – In an organization, the manager needs to do the adequate planning for the organizational objectives by which we can achieve the organizational goals by achieving all the objectives. Manager to plan and work out the objectives in such a way, that they are in measurable form. The organizational goal which is split into smaller objectives, can be progressed by the team and whose progress can be measured and monitored with respect to the target time line of the objectives. For an auto industry, the objective can be planned out as below
These objectives can be achieved by planning, organizing, leading and controlling mechanism by assigning the resources against each objectives, based on the skill set of team members. Then fascilating the resources to work upon these objectives, help them to work upon these prioritized objectives with focus and keep the monitoring of objective progress on monthly basis with the projects teams.
Q - Organizing - The process of arranging resources to carry out the organization’s plans
Answer – This process is to assign the resources to each objective so that they can achieve the required result by completing the objective. The manager needs to review the required skill sets of the resources with respect to the objectives and assign them accordingly, with respect to the timelines. Refer the below matrix with contains the details of the resource team assigned against each objectives.
Q- Leading - The process of guiding and motivating people to work toward organizational goals
Answer – This process is very critical and helpful for aligning the resources to achieve the require target. So coach and guide is a critical aspect in ensuring that the resources are on the right track. Following ways for leading and guiding are
· Coach the resources team
· Organize the seminar/workshops
· Competing small task and sharing with others
· Skill set reviewing and gap fixing excercises.
Q- Controlling - The process of measuring progress against goals and objectives, and correcting deviations if results are not as expected. You Monitor Performance, Compare It with Goals, & Take Corrective Action
Answer – This is the most important skill for ensuring that the objective & goals are on target or not. The progress status for each objectives needs to be reviewed and the status needs to be communicates within the organization. For lacking objectives, the required corrective actions needs to plan , so that the progress can be on target and the desired result can be achieved. Refer below objective table, where the monitoring status of each objectives and requirement of corrective actions for lacking objectives is mentioned.
Organization objective – planning, organizing, leading and controlling matrix.
S
Objectives
Resource Team
Target date
Status by Q1-17
Corrective Action
1
Achieve ISO 9000 certification by Q3-2017
M Team
Q3-17
OK
N/A
2
Launch XYZ product in the market by Q4-2017
N team
Q4-17
OK
N/A
3
Achieve commercial engine business of ABC customer by Q2-2017
R team
Q2-17
Not OK
Need to gain customer confidence by May-17
4
Increase Sales for PQR customer from 40% to 55% by Q3-2017
F team
Q3-17
OK
N/A
5
Improve employee satisfaction index by 20% by Q1-2017
E team
Q1-17
OK
N/A
6
Maintain delivery 100% to all customers
H team
2017
OK
N/A
7
OEM defect target 120 ppm for 2017
K team
2017
Not OK
Improve assembly process by Apr-17
S
Objectives
Resource Team
Target date
Status by Q1-17
Corrective Action
1
Achieve ISO 9000 certification by Q3-2017
M Team
Q3-17
OK
N/A
2
Launch XYZ product in the market by Q4-2017
N team
Q4-17
OK
N/A
3
Achieve commercial engine business of ABC customer by Q2-2017
R team
Q2-17
Not OK
Need to gain customer confidence by May-17
4
Increase Sales for PQR customer from 40% to 55% by Q3-2017
F team
Q3-17
OK
N/A
5
Improve employee satisfaction index by 20% by Q1-2017
E team
Q1-17
OK
N/A
6
Maintain delivery 100% to all customers
H team
2017
OK
N/A
7
OEM defect target 120 ppm for 2017
K team
2017
Not OK
Improve assembly process by Apr-17