In Chapter 6, you examined the essential role of building a self-assessment fram
ID: 376945 • Letter: I
Question
In Chapter 6, you examined the essential role of building a self-assessment framework. For this week's Application Assignment, you will evaluate an organization that you are familiar with in regards to operations.
In your response, you should begin by identifying a minimum of five common operational practices that your organization has instituted. Then, select one practice and develop a level of competency between 1 and 5 with two variables.
In your course textbook, the section "Building a Self-Assessment Framework" (pp. 78-79) provides a guide for completing this activity.
Explanation / Answer
Answer :
Performance Appraisals Infosys was carried out using a Self Assessment Framework.
Infosys ditched the traditional bell curve for performance appraisals and switches to a new I Count system where individual employee performance has more weightage and it took into account career choices. It also had a new crowd sourced feedback system. Crowd sourced feedback gathers employee feedback from their peers and not just their direct reporting manager to get a more holistic picture to eliminate bias. It also had excellent feedback loop from the employees about the company's performance appraisal systems. Infosys forged its new I COUNT system using a rigorous feedback form employees & managers.
Self rating performance appraisal questions involve questions that try to understand the employee's perspective on his or her professional and ethical performance in the organisation. It tries to capture aspects of inputs or efforts which the employee felt that he or she contributed which may or may not have been over looked by the assessors. This tries to capture qualitative data that traditional performance metrics like the bell curve may have failed to capture. It asks the employee
Common operational practices / Questionnaires and Metrics
- What he or she feels their core contribution to the organisation were
- What they feel are their core competencies and skills are and how they've applied them at their job role or how can we leverage those skills at the workplace
- What they think their opportunities for improvement are and why they fell short on certain metrics on their score card.
- Wether or not they think that they've been fairly rated on their performance score card
- What's their feedback and assessment of the organisation , its leadership and their immediate reporting manager.
- Areas where they've felt that they've performed well
Levels of Competency on a scale of 1 - 5
- What he or she feels their core contribution to the organisation were
Scorecard 1 2 3 4 5 Business Metric Well Below Minimum Expectations Below Minimum Expectations Meets Minimum Expectations Exceeds Minimum Expectations Above and Beyond Minimum Expectations Check Which Ever one Applies