QUESTION 34 Serving as a communication source is linked to increased power in th
ID: 382565 • Letter: Q
Question
QUESTION 34
Serving as a communication source is linked to increased power in the workplace.
True
False
1 points
QUESTION 35
Written procedures and job descriptions typically reduce organizational politics.
True
False
1 points
QUESTION 36
A coworker reports an error you made to the manager. You are mad and get back at her by starting an ugly rumor about her. This is an illustration of
reciprocal power.
the power corollary.
illegal power.
illegitimate power.
2 points
QUESTION 37
The ___________ theory predicts that Eric will feel low levels of satisfaction at his job if he believes his boss does not care about him or his work.
Leader-member exchange
Universalist
Decision-making
Path-goal
2 points
QUESTION 38
For the past ten years, Ryan has worked in a group in which each member is skilled, knowledgeable, and performs a variety of jobs. He enjoys his job except for the conflict that arises when the group makes decisions. Ryan works in a
project task force.
product support group.
traditional organization.
team organization.
2 points
QUESTION 39
Wendy and Ben both wanted to make their department's presentation at the next stockholders meeting. Ben gave in to Wendy's wishes and did not include his portion of the presentation because he wants to maintain a good relationship with her. Ben used which of the following conflict resolution strategies?
Accommodation
Compromise
Avoidance
Collaboration
2 points
QUESTION 40
Larry is the best mechanic in his racing team's pit crew. Everyone knows that Larry knows everything about cars, and because of this they will follow his orders. This is due to Larry's __________ power.
expert
legitimate
referent
reward
2 points
QUESTION 41
Employees who are competent, hard-working, and dedicated typically advance in an organization without using influence and politics.
True
False
1 points
QUESTION 42
In organizational development, a consultant usually tries to slow down or prevent change.
True
False
1 points
QUESTION 43
When Sal, a manufacturing manager, realized that an important shipment might be late, he asked the assistant manager for her ideas about how to revise the shipping schedule so that this would not happen again. Sal ultimately decided what changes to make to the shipping schedule. According to the decision-making model, Sal used the __________ style.
autocratic I
autocratic II
consultative I
consultative II
2 points
QUESTION 44
The power base that is most strongly and consistently linked to member satisfaction with the person wielding the power is
reward power.
coercive power.
referent power.
expert power.
2 points
QUESTION 45
Hector and Janet have both been temporarily removed from their regular jobs to work with a group charged with planning and organizing an open house for their organization. These two people are part of a
project task force.
product support group.
traditional organization.
team organization.
2 points
QUESTION 46
Group polarization involves
groups becoming more cohesive over time.
group members collaborating with each other on a task.
groups making decisions that are less extreme than those of individuals.
groups making decisions that are more extreme than those of individuals.
2 points
QUESTION 47
Employees often perform work tasks simply because their bosses tell them to do so. This is an example of __________ power.
expert
legitimate
referent
reward
2 points
QUESTION 48
The "impersonality" of bureaucracies refers to the fact that
people rarely have the opportunity to get to know one another.
work-related decisions are based on logic rather than emotions.
workers are so rigidly controlled that they lose their individual identities.
workers treat customers with unfriendly attitudes.
2 points
QUESTION 49
Ken is one of four product managers in one organization and Lisa is vice president of sales for all products in another organization. Ken's organization reflects a __________ design while Lisa's reflects a __________ design.
centralized, decentralized
decentralized, centralized
divisional, functional
functional, divisional
2 points
QUESTION 50
Tara wants the Vice President of the Gingerbread Factory to know about the sudden resignation of one of her co-workers but she suspects that it will take several days for that news to travel through the formal channels. Tara mentions the news to her office manager in passing, knowing that the office manager has lunch with the VP's administrative assistant every day. Tara is assuming which communication method will get that message up to the VP?
The Y chain
The Circle
The Grapevine
The All-Channel
reciprocal power.
the power corollary.
illegal power.
illegitimate power.
Explanation / Answer
Answer: 34: True
Serving as a communication source is linked to increased power in the workplace.
Answer: 35: True
Written procedures and job descriptions typically reduce organizational politics.
Answer: 36: Option C: Illegal power
Answer: 37: Option A: Leader-member exchange
Leader-member exchange model predicts that some workers will have low levels of satisfaction because they do not have close relationships with their manager.