In Appendix D.2, a National Trade In Appendix D.2, a National Trade Show Service
ID: 3874158 • Letter: I
Question
In Appendix D.2, a National Trade In Appendix D.2, a National Trade Show Services (NTSS) business is described. Suppose that currently the NTSS business is conducted manually. The company wants to develop a web-based online system to automate the business. This exercise may be an individual assignment or part of a team project. It requires the student or team to do the following a. From the business description identify and list the most important business activities of the current business.these are the functionalities that the future system must provide. b.identify other necessary functionalities for the online system so the business can run online.for example the system needs to authenticate users. c.formulate the funcyionalities as software requirements
Explanation / Answer
a. There are various important business activities that are listed below: -
1. Customer relationships: It depicts that how business is creating demand for their products with the help of customers. This is one of the most important business activity for any business. It ensures about customer's trust towards business.
2. Channels: It decsribes how online system is going to distribute and sell their products.
3. Customer Segments: This activity focuses on who are the customers and what are their needs. It ensures that their product is going to solve the real life problems of customers.
4. Value proposition: It emphasis on features and uniqueness of business, size of market etc.
5. Customer's feedback: the feedback of consumers is very essential because with the help of customer's feedback one can improve their business.
6. Key resources: It means a business must understand who are the suppliers and other commodities.
b. There are various other things that must be keep in mind for successfully running an online business. These are described below: -
1. High resolution images and videos: Online business must display multiple photos per product. The images and videos need to be high resolution and don't take much time for loading.
2. User- generated reviews: The consumers are influenced by another's customer experience. Reviews played an important role for successful business and customers buy more products that are having star rating.
3. Special offers: Special offers an ddiscount must be given on products so that it should attract more customers.
4. Frequently asked questions (FAQ): FAQ must be provided so that if any customer have query related to their business can clear their doubt here.
5. Security features: Every customer expects that the information they are providing is secure and safe. There should not be any harm related to information and only authenticate users should be able to access their site.
c.