Imagine that you work in the HR department of the NOLA Toy Company, based in New
ID: 389271 • Letter: I
Question
Imagine that you work in the HR department of the NOLA Toy Company, based in New Orleans. Over the past 6 months, the company president, Jason O’Connor, has noticed that an increasing number of the company’s staff has been coming to work late (this does not include you). The president has asked you to send a memo to all employees telling them to cut it out and start getting to work on time or else.
Write a memo to the staff of NOLA Toy Company in which you convey Mr. O’Connor’s message – but do so in a courteous, professional manner. (Make sure you follow the format laid out in the “Professional Memos” video you watched.) Your memo to NOLA employees should be designed to be distributed in hard copy, not sent as an e-mail.
Your memo must include, at the very least. a statement on the importance of being on time, a table or graph that explains the trend of tardiness, and recommendations on ways for employees to make sure they get to work on time. You will need the following information for this memo:
July: 3% of employees were late at least 5 times
August: 10% of employees were late at least 5 times
September: 20% of employees were late at least 5 times
October: 25% of employees were late at least 5 times
November: 30% of employees were late at least 5 times
December: 50% of employees were late at least 5 times
NOLA Toy Company’s working hours are 9 a.m. to 5 p.m., Monday through Friday.
Top Excuses for Being Late:
Subway train was late
Overslept
Bad weather
Drove in and got caught in traffic
Explanation / Answer
OFFICE MEMORANDUM
Subject: Late arrivals of the employees working in our organisation.
To: All the employees working in NOLA Toy Company, New Orleans
From: HR Department of NOLA Toy Company
It has been brought to our notice that the employees working in this organisation are coming late on a regular basis. The situation is worsening with the passage of every month. (Refer table at the end of this memo) The common reasons which are given for the same are as follows:
a) Subway train was late
b) Overslept
c) Bad weather
d) Drove in and got caught in traffic
Though the management understands these reasons and would be happy to offer any help in our capacity, we would request you to understand the gravity of the situation and see how we are losing on our profitability and efficiency because of this.
We would suggest you plan your mornings in a way so that these reasons do not hinder your routine arrival at the office. It is also suggested that you take proper rest and diet to be able to make it to all your personal and official commitments.
As you all know, time is one of the most important resources and we have to use it optimally to gain most of it, I, on behalf of the management team would like to advise you to adhere to the working hours of our office. For the benefit of our employees, we would like to remind you that the official working hours of this organisation are 9 a.m. to 5 p.m., Monday through Friday.
We hope you adhere to these timings and do not compel us to take actions against defaulters.
Table showing percentages of employees who defaulted in the past few months (at least 5 times a month):
Regards,
HR Department
NOLA toy company
Month % of Defaults July 3% August 10% September 20% October 25% November 30% December 50%