Following the implementation of the ICD-10-CM/PCS classification system, as the
ID: 3910147 • Letter: F
Question
Following the implementation of the ICD-10-CM/PCS classification system, as the coding manager, you have realized that the old productivity and performance standards are no longer a valid measurement. After discussing the situation with the HIM department director, you have been tasked with creating a new policy and procedure which outlines new productivity and performance standards, as they relate to the new ICD-10-CM/PC classification system. You are to present these new standards at the next monthly coding round table meeting. The department director, would also like for you to explain how the productivity will be calculated. 1. Create a policy/procedure for coder's productivity and performance standards. Be sure to address IP, OP, and ER codersExplanation / Answer
1. Policy Statement -
Productivity means the resultant output of input and output data for a person . It defines by the time which is required by a fresher or even a skilled person to achieve any particular task with normal speed (which has been assigned). This should be done without any failure . If the work has not available then the manager can assign another work, which details should be log for sure .
This policy has been created here because of the required productivity should be increased .
The company ABC corporation is working on various systems so policy should be followed.
2. Purpose of Policy statement -
The purpose of the policy Statement is so clear . The policy will maintain the codimg work flow with acceptable and proper levels . Monthly report should be publish and it will display the every coder production in the establishment of hourly health records in productivity . This policy standards will display the time taken to achieve the completion. of the assigned task .
The policy has been prepared by analysing the employee work in various time durations
, management data and the system generated data. Productivity always tell the amount of work has been done .
Procedure :
A. The perfomance should be monitored on monthly basis by the relavent manager in the both way - quality and quantity .
B. The coding quality should be minimun of 95% in accurary for the IP and OP (inpatient and outpatient) . OP(Outpatient ) coding included the all kind of coding which perform for the OP encounter (such as surgery , emergency room , treatment room , clinical visits etc)
C. Here productivity will be calculated as the dividing the ouput by the total time taken to complete a certain task.
Formula for Productivity = Total output / total time taken
D. Productivity will always produce by the certified tools of the organization .
E. Based on various evaluations process , our employee performance will be dicide and they will assign the following ratings accordingly --
E - Excceding the standard
M - Meeting the standard
U- Unacceptable(non standard meet)
F. The coding team should meet the following productivity standards -
Inpatient Coding(IP) (it includes patient types such as - IA , 1C , NIA , IP)
----- it should be two health records per hour (2/hr)
Outpatient Coding(OP) (includes the coding, abstracting and charging for the patient types:
a.BOP -- it should be 15 health records per hour;
b.OBV -- it should be 3.5 health records per hour;
c.OPS -- it should be 4.5 health records per hour;
Emergency Room Coding (includes the coding, abstracting and charging for the patient type -- ER.
----it should be nine health records per hour (9/hr)
G. As the productivity and quality will be monitored on the monthly basis - if any employee is not metting the monthly quality or productivity then it will a subject to displinary action .
H. A coder will only be eligible to train on new coding work when he/she is already metting the currunt work quality standards .
I. The productivity standards should be re evaluate frequently on the basis of any change .
Thus this is the whole policy that we need to design for the better implementation of the coding jobs in IP , OP and ER respectively .
And through this way we can increase the productivity and quality of the organization.