Coming into your new role, you recognize that a Crisis Management Plan has never
ID: 411441 • Letter: C
Question
Coming into your new role, you recognize that a Crisis Management Plan has never been created for the company, Blossoms Up! In your last company, it experienced a business continuity disruption that had a severe impact on its financial standing, but an effective business continuity and crisis management plan significantly helped to respond quickly to the major issue and in an organized manner. This is one more area in which you can prove HR to be an important strategic partner. Negative media publicity--For example, a news story breaks out about a $500,000 sexual harassment claim filed against a high-ranking director.
The crisis event is the story regarding 500,000 sexual harassment claimed the file against a high ranking company director.
Prepare clear, consistent, and tailored responses for all stakeholders and the media that includes the following:
State the scope of the crisis - local, regional, national or international.
Articulate policies and procedures affecting the crisis event.
Launch a cohesive and united response in support of the organization - one spokesperson, one person recognized and authorized to disseminate statements to the media, etc.??
The
Explanation / Answer
Scope of the crisis:
The scope of the crisis in this case is potentially national or it can also spill over to have international ramifications for the company.
Policies & Procedures:
In a crisis situation, it is necessary to have a coherent and systematic approach to manage the crisis. The following points need to be taken.
Response: