CSCI 3700-Introduction to MIS Assignment 3 Please provide a detailed response to
ID: 417911 • Letter: C
Question
CSCI 3700-Introduction to MIS Assignment 3 Please provide a detailed response to the following questions. What are the three different levels found in a company? What types of decisions are made at each level? Define decision support systems and transaction processing systems. Describe the role each system plays in a business. . . .What is a business process and what role does it play in an organization? . Why would a manager need to review an As-Is and To-Be process model? Explain the difference between customer-facing processes and business-facing processes. Which one is more important to an organization?Explanation / Answer
The three different levels found in a company are:
At Top Level management, Strategic decisions are taken. The time horizons for these are usually one to five years. These are critical for long term planning and success of the organization
At Middle Level, Tactical decisions are taken. They are focused towards implementation of Strategic decisions. Example: Hiring of manpower, workflow structure, distribution channel etc. The time horizon is 3 months to 1 year
At Low Level, Operational decisions are taken. They are focused on implementation of Tactical and decisions and are related to day to day work. The time horizon is from one day to three months. They are mostly repetitive and repeat work related