Identify and examine at least three types and uses of Enterprise Application Sof
ID: 454619 • Letter: I
Question
Identify and examine at least three types and uses of Enterprise Application Software (EAS) in the management of a firm’s value chain, and their use in achieving competitive advantage and superior customer satisfaction. Select a specific enterprise software application and discuss its use in an enterprise. Describe and explain examples of one Fortune 500 company that has been successful using Enterprise Application Software in the management of the value chain, and at one Fortune 500 company that has not been successful.
Explanation / Answer
Enterprise resource planning (ERP) is an industry term for the broad set of activities that helps an organization manage its business. An important goal oF ERP is to facilitate the flow of information so business decisions can be data-driven. ERP software suites are built to collect and organize data from various levels of an organization to provide management with insight into key performance indicators. ERP is used in Purchasing, manufacturing and Marketing.
Succesfull ERP Users
LG Electronics successfully implemented ERP in Human Resource Management systems. The firm has 114 subsidiaries, having 114 subsidiaries, more than 82,000 employees across 40 countries - tried to harmonize its HR functions, the challenges were of a similarly giant scale. High maintenance costs, local controls lacking transparency, inefficient decision making, under-utilization of resources, manual processes, etc. made it difficult for LG to operate as a global company, which then decided to take the ERP route.
ERP Failures
1: Hershey's
Implementation of SAP R/3 ERP Software was a failure for Hershey.
2: The supply chain and ERP os Nike caused for a loss of $ 100 million Nike
3: poor implementation ERP in Hewlett Packard (HP) caused for a loss of $160 Million.