Identify and examine at least three types and uses of Enterprise Application Sof
ID: 455388 • Letter: I
Question
Identify and examine at least three types and uses of Enterprise Application Software (EAS) in the management of a firm’s value chain, and their use in achieving competitive advantage and superior customer satisfaction. Select a specific enterprise software application and discuss its use in an enterprise. Describe and explain examples of one Fortune 500 company that has been successful using Enterprise Application Software in the management of the value chain, and at one Fortune 500 company that has not been successful.
I am asking this question again beciase the last response I received was 98% plagiarism and of no use to me
Explanation / Answer
Enterprise Application Software (EAS) is a product stage that offers different applications that helps the firm in dealing with its worth chain with capacities like bookkeeping, security, client relationship administration, and so on.
There are numerous sorts of EAS accessible, some of these sorts are: Accounting Systems, Email Marketing Systems, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Human Resource Management, Business Intelligence (BI), Content Management Systems (CMS), Business Process Management, Supply Chain Management (SCM), and so forth.
EAS are utilized to coordinate the data and other endeavor applications frameworks running inside the association. It helps the firm in better administration of its quality chain, accomplishing upper hand and better consumer loyalty.
3 sorts analyzed:
Business Intelligence (BI): This EAS can be utilized for data accommodating the elements of the firm like deals, showcasing, and so forth. BI gives deals data to the business agents of the organization helping them spare time and abstain from utilizing incorrectly data amid their attempts to make the deal. Along these lines the business procedure can be accelerated making it quicker and more profitable.
Client Relationship Management (CRM): CRM frameworks are utilized to incorporate and dissect the client data like the client subtle elements, buy history, issue history, buy recurrence, and so on this helps the organization to better alter their administrations and offerings according to their client's needs and necessities furthermore help in speedier and better issue determination for the clients, henceforth helping in unrivaled after deals administrations. This henceforth general helps the firm accomplish better consumer loyalty.
Enterprise Resource Planning (ERP): it incorporates the different applications over the capacities for the organization like buy, records, stock administration, HR, quality, and so forth along these lines coordinating the data, prompting annihilation of information excess and aiding continuously data following and investigation.