Situation: You are at work and helping a client while two others wait for your h
ID: 463775 • Letter: S
Question
Situation: You are at work and helping a client while two others wait for your help. Your supervisor comes out and says, "I'll see you in my office right now. We need to discuss your problems working with clients." I would become defensive because I would perceive (choose one or more Gibb category) ________________________________ on the part of my supervisor.
Explain why you believe this to be the case
Alternative behavior based on Gibb categories: What could your boss have said or done differently to improve the communication climate?
Explanation / Answer
it comes under the category of strategy vs spontanity.
instead of this the boss may said that, hi, once you complete the work please come to my office. it may be the better voice rather than above.