Research Overview1research Overview 6employee Students Satisfaction ✓ Solved

The number of hours that both employees and student employees work per week can either motivate them or demotivate them. This, therefore, can lead to either satisfaction or dissatisfaction between the employees and student-employees. The importance of ensuring that the Information Technology (IT) capability in assigning ideal number and a schedule of working hours to both the employees and student-employees is very important that satisfaction is achieved and improved among the parties (Stamper & Barnes, 2019).

This does not only help in achieving satisfaction, but this also specifically helps in making the work of the other people who are working in the dining facility simplified and effective. This includes the work of dining facility supervisors, dining facility users, and the general management of the dining operations. Satisfaction for both employees and student-employees must be achieved for the smooth running of activities in any organization within an academic institution. The importance for the IT capabilities to provide a student who is also a part time employee (student-employee) the ideal of a scheduled 20 work hours week aligned and de-conflicted with the student-employee’s class/study schedule is the goal to ensure student-employee satisfaction is achieved.

However, the IT capabilities do not provide the ideal hours that are needed by both the student-employees and the other employees for them to be satisfied. This research aims to examine this specific problem by collecting data from different participants in the institution’s dining operations including supervisors, head of cooks, other supervisors such as safety and health, logistics, transportation, human resource, and other staff members to address how and why the organization’s IT capabilities can provide the ideal scheduled hours that will lead to student employee satisfaction (Saha & Kumar, 2018). Critical information on the student’s daily and hourly availability to work is one of the most important things that must be accounted for in scheduling work hours for the student-employee, and the unavailability of this information has led to the deficit in specifically knowing the number of working hours that the student-employee might be scheduled per week. This brings about inequality in the working hours that are provided to student-employees.

Student-employee satisfaction in dining operations has specifically been an issue in many educational institutions. It has specifically been the case since the lack of information that the IT is supposed to provide, especially on students’ availability to work, is not there, which has brought about student-employee dissatisfaction. This research, therefore, seeks to take a qualitative approach in examining how to achieve student-employee satisfaction in scheduling work hours in the dining facility. The IT capabilities that ensure student-employees are provided 20 work hours per week is an ideal number of working hours to both the employees and the student-employees.

The purpose of this study is to identify the reason to schedule ideal work hours for the student-employee and to come up with ways in which the IT capabilities might ensure that ideal working hours for both the employees and the student-employees can be achieved. The results of this study will benefit the dining facility operations employees and the student-employees by ensuring that that the employees and the student-employees are provided a coordinated and deconflicted weekly working hour schedule that takes advantage of IT capabilities that crosses the individuals’ academic, critical support, and availability schedules to create schedules that achieve specific and regular working hours for employees and student-employees (Kambli et al., 2020).

This study focuses on the effects that the IT capabilities have on ensuring that student-employees are assigned the ideal 20 working hours per week. The study issue examines how the IT capability in assigning employees and students ideal working hours affect their satisfaction which, in turn, correlates to how student-employee satisfaction leads to effective dining operations. The dependent variable is student-employee satisfaction that leads to effective dining operations, and in this study student-employee satisfaction is defined as way the students are treated with appreciation and overall work satisfaction and supportive environment which leads and reaches the requirements of the student-employees and through which they get satisfied.

The areas to be improved to reach the factor of satisfaction would be fair pay and the learning new things and the meeting the required goals in a day (Srinivas, S. 2020). The independent variable is specifically the dining operations’ IT capability to assign student-employees a 20 hours per week work schedule that is commensurate with each student’s class/study and work availability scheduled hours for each week of an academic semester (Kumar, S. P. (2018)). At the dining facility operations, the relationship between the variables is depicted when the IT capabilities like the easy way of serving the food, or contactless orders. These are the factors which show that the independent variable is effective with the dependent variable.

The study’s hypothesis from the perspective of the student-employee is if the dining operations’ IT capability to assign student-employees a 20 hours per week work schedule that is commensurate with each student’s class/study and work availability scheduled hours for each week of an academic semester is promoted, then student-employee satisfaction that leads to effective dining operations will be achieved.

Paper For Above Instructions

In modern academia, the integration of student-employees in various organizations presents unique challenges and opportunities, particularly in the management of their work schedules. This paper examines the critical link between proper scheduling facilitated by Information Technology (IT) and student-employee satisfaction in dining operations. By aligning work hours with students' academic commitments, organizations can enhance job satisfaction and ultimately improve their operational efficiency.

The foundational premise of this research lies in the recognition that both employees and student-employees operate under varying motivational influences largely defined by their work conditions. As stated, the assigned workload and corresponding hours either instigate motivation or demotivation (Stamper & Barnes, 2019). This fundamental understanding directs attention to the scheduling of work hours, especially for student-employees who must balance academic pursuits with part-time job responsibilities.

One of the central findings from the literature is the critical role of IT in providing robust scheduling solutions. Effective IT systems support dynamic scheduling that adjusts based on real-time data regarding staff availability and work demand (Saha & Kumar, 2018). Such capabilities ensure that student-employees are scheduled for approximately 20 hours a week without conflicting with their academic obligations, thereby promoting fairness and equity in work hours allocation.

The qualitative approach adopted in this study highlights the necessity of collecting data from diverse stakeholders in the dining operation, including supervisors and management (Kambli et al., 2020). This multi-faceted insight will enable better understanding and alignment of student availability with organizational needs. Furthermore, leveraging IT in scheduling can significantly simplify operational processes, allowing managers to focus on strategic tasks and facilitate better service delivery within dining facilities.

In exploring the issue of dissatisfaction among student-employees, this research identifies a gap in the current IT systems used by educational institutions. Many existing systems inadequately capture students' actual availability, which leads to unfair distributions of work hours and eventual dissatisfaction (Wooten et al., 2018). A more comprehensive solution must include improved data management that accurately reflects student availability, thus enabling optimized scheduling strategies.

Moreover, this study aims to address the problem of fairness in scheduling. By employing an IT scheduling capability that takes into account both the academic schedules of student-employees and the operational needs of the organization, equitable distribution of work hours can be achieved. The operational efficiency is heightened, resulting in improved service delivery within dining operations and thereby increasing overall job satisfaction among all staff involved (Srinivas, S., 2020).

As our research proceeds, several key questions emerge regarding the extent of IT capabilities can effectively enhance student-employee satisfaction. Critical to this examination is understanding the direct correlation between well-structured working hours and employee morale. Literature suggests that employee satisfaction correlates positively with flexible and customized work schedules — a feature inherently facilitated by advanced IT solutions (Prasad & Mishra, 2021). By overcoming scheduling constraints, institutions can ensure a more motivated workforce, which ultimately translates to better service in dining operations.

The provision of a structured, organized work schedule not only helps in meeting labor regulations but also racially reduces the burden of management, freeing them to prioritize essential operational aspects (Kobayashi, 2020). This dual benefit serves both the workforce and the organizational leaders, mitigating the perennial issues of staff dissatisfaction and operational inefficiency.

In conclusion, the study reinforces the importance of integrating IT capabilities into the scheduling processes of student-employees. By adopting a structured scheduling approach aligned with student availability and institutional needs, organizations can foster an environment of fairness and satisfaction. This will lead to improved performance and outcomes in academic dining operations, positioning institutions as desirable places of employment for students juggling educational and work commitments.

References

• Beutell, N. (2015). Work schedule, work schedule control and satisfaction in relation to work–family conflict, work–family synergy, and domain satisfaction. Career Development International, 15(5).
• Kambli, A., Sinha, A. A., & Srinivas, S. (2020). Improving campus dining operations using capacity and queue management: a simulation-based case study. Journal of Hospitality and Tourism Management, 43, 62-70.
• Kobayashi, K. (2020). Online interval scheduling to maximize total satisfaction. Theoretical Computer Science, 806.
• Prasad, L., & Mishra, P. (2021). Impact of work life flexibility on work performance of the employees of IT Companies. Psychology And Education Journal, 58(2).
• Saha, S., & Kumar, S. P. (2018). Organizational culture as a moderator between affective commitment and job satisfaction: Empirical evidence from Indian public sector enterprises. International Journal of Public Sector Management.
• Srinivas, S. (2020). The influence of pay on occupational satisfaction among student-employees. Journal of Educational Administration.
• Stamper, J., & Barnes, T. (2019). Unsupervised MDP Value Selection for Automating ITS Capabilities. International Working Group on Educational Data Mining.
• Wooten, R., Lambert, L. G., & Joung, H. W. (2018). Evaluation of students’ satisfaction with three all-you-can-eat university dining facilities. Journal of Foodservice Business Research, 21(5).