Question 1 (1 point) Employing the use of ________is the best tool for keeping t

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Question 1 (1 point)

Employing the use of ________is the best tool for keeping the sales appointment on track and moving toward a successful close, while also giving the prospect the feeling of remaining in control of the situation.

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Question 2 (1 point)

Which of the following statements regarding personal selling is true?

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Question 3 (1 point)

Jenna wants a challenge in selling. She is more interested in developing a clientele than taking over an established territory. It is also important to her that she close the sale so that she is able to see direct results from her performance. Jenna should look for a job as a

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Question 4 (1 point)

Which of the following statements regarding sales as a profession is true?

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Question 5 (1 point)

Which of the following statements regarding the nature of personal selling is correct?

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Question 6 (1 point)

Concentrating on performing promotional activities and introducing products are the fundamental responsibilities of the

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Question 7 (1 point)

Compensation for salespeople

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Question 8 (1 point)

Goal direction is an asset for salespeople. Those who possess this quality exhibit the following behavior

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Question 9 (1 point)

With regard to a successful salesperson, select the statement that is false.

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Question 10 (1 point)

Which of the following is not a characteristic that all successful salespeople share?

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Question 11 (1 point)

A relationship salesperson can best succeed by

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Question 12 (1 point)

In contrast to traditional selling, relationship selling focuses on

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Question 13 (1 point)

The first stage in the sales cycle involves

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Question 14 (1 point)

Allowing your customer to see the benefits of your organization's product or service and assess for themselves whether it is of value

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Question 15 (1 point)

Customer service and satisfaction should be considered

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Question 16 (1 point)

Features of a product or service are included in the sales presentation

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Question 17 (1 point)

Before scheduling an appointment with a prospect you should

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Question 18 (1 point)

The trend in professional selling today is

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Question 19 (1 point)

During phase two of the relationship selling cycle, a salesperson should

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Question 20 (1 point)

A salesperson who focuses on making a friend and partner when approaching a prospect will

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Explanation / Answer

1. option D Resourcefullness

If a salesman is resourceful, he/she can solve all the problems of the clients. This way clients feel hey are in control and it leads to close the business.

2. E, None of the above statements are true.

not all good salesman are born with talent, they can also learn to be a good salesman. Personal selling does not necessarily takes long period for success. Introverts as well as extroverts can be, and are, successful in sellin is true but does not relate to personal selling. Salespeople do enjoy an opportunity to grow and learn hence false. Hence option E is right.

3. option E Trade salesperson

A trade salesperson is someone who interacts with new customers and sells products to consumers. order taker is someone who does not interact with new customers only takes orders from customers who are already their customer.

4. option D, Understanding your own behavior is not important, but you must understand the behavior of others.

understanding your own behaviour is not important, a salesperson must understand the behaviour of its customers and provide solutions or products accordingly. this will help to sell much more easily.

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