In the context of the feedback control model, which of the following statements
ID: 338807 • Letter: I
Question
In the context of the feedback control model, which of the following statements is true of the balanced scorecard management control system?
a. The use of a performance management approach to implement the balanced scorecard can hinder short- and long-term organizational results.
b. The simplicity of this system causes some managers to underestimate the time and commitment needed for the approach to become a truly useful management control system.
c. The use of this system can increase organizational performance if managers implement the balanced scorecard using a performance measurement orientation.
d. The balanced scorecard management control system is a true fit for every organization in every situation.
Explanation / Answer
In the context of the feedback control model, which of the following statements is true of the balanced scorecard management control system?
a. The use of a performance management approach to implement the balanced scorecard can hinder short- and long-term organizational results.
b. The simplicity of this system causes some managers to underestimate the time and commitment needed for the approach to become a truly useful management control system.
c. The use of this system can increase organizational performance if managers implement the balanced scorecard using a performance measurement orientation.
d. The balanced scorecard management control system is a true fit for every organization in every situation.