Quality is best defined as: A. meeting desired production quotas B. adding value
ID: 387026 • Letter: Q
Question
Quality is best defined as:
A. meeting desired production quotas
B. adding value to products and services
C. conforming to customer specifications and expectations
D. ensuring long-term profitability
2.All of the following are general purpose quality analysis tools except:
A. cause and effect diagrams
B. spreadsheets
C. statistical process control charts
D. pareto analysis
3. Making sure that the product meets the specifications required by design during production is referred to as:
A. quality of conformance
B. fitness for use
C. quality of design
D. speed and flexibility
4. The probability that a product will operate properly within an expected time frame is the dimension of quality known as:
A. durability
B. reliability
C. courtesy
D. serviceability
5. Scrap costs, rework costs, and process downtime costs are all examples of:
A. prevention costs
B. external failure costs
C. appraisal costs
D. internal failure costs
Explanation / Answer
And 1)- Quality is best defined as-
C) Conforming to customer specifications and expectations it is so because Quality is the customers perception of the value of the suppliers work output.The word quality represents the properties of products that are valute by the consumer.
And 2)- B spreadsheet
Quality analysis tools include check sheet not spreadsheet, a check sheet is a structured prepared form for collecting and analyzing data.
Ans3)- A) quality of conformance
Quality of conformance Is the degree to which a good or service meets certain design standards determined by the profucer.
Ans4)- B reliability
Reliability is an ability of a machine or system to perform its required function within the given time framework.
And 5)- D)- internal failure cost
These internal cost are detected through the firm's inspection and appraisal activities and may include costs of rework, scrapping of rejected products etc.