Please help me to take this survey based on your personal situation, thank you!

ID: 3485545 • Letter: P

Question

1. Age

2. Occupation

3. Socioeconomic status/income level

4. Ethnic background and gender (note)

5. What has your banking experience been like?

6. What makes you choose a bank?

7. Have you ever left a bank? Why?

8. What do you value the most in your bank?

9. What would cause you to switch from your former bank to a new bank?

10. Do you use online banking features?

11. Do you use PayPal, venmo, or another P2P money transfer feature?

Teacher

Average income level

Asian and Female

Very effective

choose a bank based on customer service

Yes,improper customer service

Customer preference

If there was a lack in commincation of bank services

Yes

None of these