Subject: Business Research Method You will be required to individually identify
ID: 360449 • Letter: S
Question
Subject: Business Research Method
You will be required to individually identify a researchable topic of your interest in the areas of business such as Finance, operations and supply chain, marketing, HR, strategy and general business issues. You have to define your research topic with a clear title and research objectives. You will be required to provide a justification of why you have chosen this topic. You will be required to cite relevant literature for the topic with secondary data. The assignment should be around 2-3 pages.
Explanation / Answer
Supply Chain Managent And ERP Implimentation
Supply chain management is a process which is used by companies to maximise the efficiency and to ensure the quality control.
The five basic components of supply chain are as follows.
1. Plan
2. Develop
3. Make
4. Deliver
5. Return.
1-Plan-
Planning is the first stage of a supply chain. A plan is developed for the actual need of the customer. For a profitable supply chain good planning is very essential. For proper resource management and customer satisfaction supply chains are developed to maintain high profits and correct delivery to the customers.
2-Develop-
Development is the second stage for the supply chain, How the source or the raw material supplier interacts with the company and provide a better service is ensured in this section. It also plans for shipping, delivery and payment. Developing relations with the suppliers is very important as raw material's quality should be constant.
3-Make-
In third stage product is manufactured , packed , shipped and delivered to the customer, This is a manufacturing step hence it plays a big role in the goals of a supply chain because if the production is slow or any part of the making reduces it speed it effects the whole system.
4-Deliver-
Delivery is the fourth part of the process in which the product is handed over to the logistics , The products are distributed with the help of warehouses and payments are collected via invoice system.
5-Return-
Return is the final part of the supply chain in which the customer can return the defective or faulty products and company can raise questions on the same..
Each of above components have their own significance in creating an effective supply chain. Main goals explained above should be strictly followed to ensure the quality and effectiveness of the chain.
For implementing ERP we can follow these steps
Implementation of ERP
Strategic planning
Reviewing the procedure
Cleaning and data collection
Testing and training
Application of the ERP
Effect of ERP on SCM
It has a major effect on the supply chain management which can be described as follows
It is one of the most essential task of an organisation and affects its overall productivity as the rest internal efficiency.
Listening to the voice of the customer is an essential part of a company's business strategy. By paying attention to the voice of the customer a company can design and oriented product according to the need of the customers. Bike constant feedback and attention a company can create loyal customers as listening to somebody creates a feeling of loyalty towards the listener. As you accept the suggestion of the customers, a customer automatically starts buying your product to check if his suggestions are correctly implemented. By capturing customers expectations, preferences and a a aversions a company can easily improve their overall loyalty towards his customers