Information Gathering, Requirements Identfication&Modelling; Olive Garden is an
ID: 361132 • Letter: I
Question
Information Gathering, Requirements Identfication&Modelling; Olive Garden is an Italian restaurant owned by two partners. They opened the restaurant in 2007 and now they have two branches of the restaurant in distinct locations. The restaurant serves traditional Italian cuisine with the menu options for salad, pizzas, pastas and drinks. First branch is located in Pearl-Qatar and decorated in the classical Italian Kitchen theme with the indoor or outdoor seating options for customers. The second branch is an express branch located in downtown and dealing with only takeaway and delivery orders.A third party company manages the ordering process for the delivery service. The owners of Olive Garden want to automate the way the restaurants are managed. They envision a system that could help different stakeholders in the restaurant. For instance, they want the new system to assist the branch managers to fulfil their duties and to integrate the billig systems of both branches. They also want the system to automatically process orders and dispatch them to the kitchen and the bar. In other words, the goal is to build a fully functional system in order to chieveefficiency in all areas of restaurant management.Explanation / Answer
Vision of Olive Garden Restaurant:
We aim to be the leading Restaurant in our region and enlighten the taste buds of our customer’s, in providing customized dishes, integrated automated solutions across our branches.
Mission of Olive Garden Restaurant:
Our mission is to persistently exceed our guests expectation in terms of dishes offered and services we provide to our business.
To have an automated supply chain solutions to automatically process the orders and dispatch them from Kitchen area i.e. fully functional system for order processing.