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Imagine that you are working with the following client and you are discussing th

ID: 3461163 • Letter: I

Question

Imagine that you are working with the following client and you are discussing the given scenario. You may have to use your imagination and even pretend how the conversation is proceeding. Then, write what you would say using the basic listening skills you have been learning. Be careful to avoid the problematic types of responses that you learned in the course content. Points will be deducted for using responses that were recommended to avoid. Scenario #2: Your client says, "I don't like my psychology assignments. They are too difficult and I really get mad when the instructor gives these open-ended statements and expects me to come up with all the right answers with nothing to go on!" Write what you would say using a(n) 1. open question: 2. closed question: 3. encourager: 4. paraphrase: 5. reflecting feelings:

Explanation / Answer

1. Tell me what makes you feel that your assignments are really tough?

2. So for you psychology assignments are really tought-isn't it?

3. Nodding head a non-verbal cue that you are listening to your client and a verbal "uh-huh", that would encourage the client to speak up more about her difficulty with psychology assignments.

4. So you feel psychology assignments are tough and that your instructors expects you to have right answers for open ended question that actually has no right answers.

5. You feel disappointed when you fail to do the psychology assignments in a way your instructors expects you to do.